Privacy Policy

1. Who We Are

MiVa Systems Pvt Ltd is a technology company focused on building human-centric artificial intelligence systems, intelligent agents, digital platforms, and learning initiatives around emerging technologies. If you have privacy-related questions, you can contact us at: hello@mivasystems.com

2. Information We Collect

We aim to minimize the personal data we collect. For our website and inquiry flows, we may collect only the information you voluntarily provide, such as:

• Name, email address, phone number
• Company or organization name, job title
• Inquiry details and messages you send to us

We may also automatically collect limited technical data such as IP address, browser type, device type, pages visited, and basic usage data through cookies and similar technologies.

3. How We Use Information

We may use information to:

• Operate and improve our Services
• Respond to inquiries and communicate with clients, partners, or learners
• Share relevant updates
• Support security and abuse prevention
• Comply with legal obligations

4. Cookies and Tracking Technologies

We may use cookies, analytics tags, and similar technologies to enable site functionality, understand traffic and visitor behaviour, improve performance, and measure communications effectiveness. You can manage cookies through your browser settings.

5. How We Share Information

We do not sell personal information. We may share information with:

• Hosting providers, email and communication tools, analytics providers, CRM systems
• Professional advisors
• Authorities where required by law

We may also disclose information in connection with a merger, financing, restructuring, or sale of all or part of our business.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to requests, maintaining business records, improving Services, complying with applicable law, and enforcing agreements.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, communication system, or storage method is completely secure, and we cannot guarantee absolute security.

8. International Transfers

Depending on the tools and service providers we use, information may be processed or stored in countries outside your own, subject to applicable safeguards where required.

9. Your Rights

Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, withdrawal of consent, or a copy of certain information. To make a request, contact hello@mivasystems.com. We may need to verify your identity before responding.

10. Marketing Communications

If you sign up for updates or contact us, we may send you communications related to our services, products, initiatives, or company updates. You may opt out at any time using the unsubscribe link or by contacting us.

11. Children's Privacy

Our Services are not directed to children under 18, and we do not knowingly collect personal information from children.

12. Third-Party Links

Our Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices, content, or policies.

13. Product and Service Evolution

MiVa Systems is an evolving company. As we expand our products, services, learning initiatives, integrations, and platform capabilities, we may update this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Continued use of the Services after changes become effective means you accept the revised Privacy Policy.

15. Contact Us

MiVa Systems Pvt Ltd
Email: connect@mivasystems.in